Return Policy
OUR COMMITMENT TO YOU
Made for You, Made to Last
Every garment is crafted exclusively for the woman who orders it.
OUR PROMISE — Custom Craftsmanship
Each piece in our collection is made to order — conceived, cut, and sewn specifically for you from the moment you place your order. This is not fast fashion. This is clothing made with intention, care, and an unwavering commitment to quality. We make a limited amount of pieces. Once they are gone, they will never be made again.
All sales are final because they are made custom for you. We do not accept returns or exchanges on any orders.
SIZING — Your Perfect Fit
Our size chart has been meticulously developed and rigorously tested to ensure accuracy across every style. We strongly encourage all customers to consult our size chart before ordering and to follow it precisely.
Not sure which size is right for you? Our team is happy to guide you before you purchase. Reach us at inspire@patuti.com — we are here to help you find your perfect fit.
QUALITY ASSURANCE — Defects & Exceptions
Every order undergoes a thorough quality inspection before it leaves our atelier. In the rare event that your garment arrives with a manufacturing defect, please contact us within 48 hours of delivery with photos and your order number. We will assess the issue and resolve it promptly.
COMMON QUESTIONS
Why don't you accept returns? Every piece is crafted exclusively for you upon ordering — from fabric selection to final stitch. Because each garment is made to order, we are unable to accept returns or exchanges. We encourage you to review your measurements carefully before placing your order.
What if my item arrives damaged or defective? In the rare event that your garment arrives with a manufacturing defect, please contact us within 48 hours of receipt at inspire@patuti.com with photographs. We will make it right.
Can I make changes after placing my order? Order modifications may be requested within 24 hours of purchase. Once production has commenced, we are unable to accommodate changes to size, color, or style.
How do I ensure the right fit? Our size chart has been meticulously developed and tested for accuracy. We strongly recommend following it precisely. If you fall between sizes, our team is available to guide you — reach us at inspire@patuti.com before ordering.
Still have questions? We're here for you. Contact us at inspire@patuti.com — available Monday–Friday, 9am–5pm EST.
